Remote Support Maintenance Agreement
For those customers looking for short-term or long-term regular maintenance on their computers/IT sytems we can establish a maintenance agreement.
In these instances we will utilize an auto-connecting remote tool to allow us to connect to your Windows based computers without user intervention (once the tool is installed). This allows us to connect outside of your regular business hours, or simply as needed.
Please note certain issues may not be able to be resolved via Remote Support such as a hardware fault.
What is provided in the Maintenance Agreement?
Typically this includes:
Custom Packages available to meet your specific needs.
Remote Maintenance Agreement Request
This service is offered by contract only, requiring regular monthly payments.